The Company understands how difficult it is for a beginner investor to understand the intricacies of investing, and how much the results of his work depend on this.
We are interested in ensuring that you, as soon as possible, get the necessary knowledge and skills for the possibility of profitable investment or find an investment adviser who can control your investment, since it depends on how much you will be satisfied with working with our Company.
To support beginners, we organized the opportunity to work with an individual consultant or with an agent belonging to a special group.
You are available to work with a personal manager. A personal manager is assigned to you as soon as your deposit is 100 USD, and will provide support on any issues that arise.
The personal manager is an employee of the Company, therefore, his competence includes assistance in the following areas:
If your deposit is 100 USD and your personal manager has not contacted you within a week, please notify the Technical Support Service about this and we will immediately assign it to you.
If you do not have an agent or your agent refuses to work with you, you can contact the Company regarding the appointment of one of the Company's trusted agents.
A trusted agent is not an employee of the Company, therefore, its competence cannot include assistance in areas related to the internal activities of the company, such as: replenishment and withdrawal of funds, issues of the execution of trade orders, etc. A trusted agent is an information consultant on:
Having an agent does not preclude having a personal manager.
The Company strongly recommends that you work with an agent/consultant whose referral you were at the time of registration with the Company, and only in the event of his refusal to support you, or in a personal conflict, submit a request for transfer to a trusted agent.
Each application for a change of agent is considered individually. A change of agent may be refused without explanation.